• Free if you spend over $250
• Calculated based on location if you spend under $250
• Tracking number provided

• Free if you spend over $250
• Calculated based on location if you spend under $250
• Tracking number provided

• Calculated based on location
• Tracking number provided

Location
1189 Hamilton Street, Vancouver BC

Hours
10:00 - 7:00PM - Everyday

If you don’t love it, you have 14 days since the day you received it for a refund (by January 15 if it’s a Christmas gift). Item must be in “as new” condition and in original packaging. We do not accept returns on sale items. We do not process refunds on shipping charges. Please note, a $20 fee will be deducted from USA returns to cover brokerage fees. We do not accept returns from outside of USA and Canada.

Returns can be mailed to us or returned in store. In-store returns are free, mailed in returns must be paid for by customer.

• To start a return, you can contact us at welovedenim@brooklynvancouver.com
• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
• You’ll need the receipt or proof of purchase.
• Once your return request is complete, mail you item to 1189 Hamilton Street, Vancouver BC, V6B 2S2
• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

1. Your item must be unworn, and the tags must still be on.
2. Email us at welovedenim@brooklynvancouver.com and let us know what the problem is.
3. We'll send you authorization to return the item to 1189 Hamilton Street, Vancouver BC, V6B 5P6 (you MUST use USPS).
4. Once we’ve received and inspected your return, we'll refund the original payment method within 5 business days.
5. Important: Any duty or customs charges we incur will be deducted from your refund.  Please declare 'Canadian Goods Return' on the outside of the package and on the shipping label to reduce the chances of this happening!